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Betting Rules
These Betting Rules explain the general principles that apply when you place bets or play games through Raptor77 Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy and Responsible Gambling information. By using the betting services, you agree to follow the rules that apply to your account, the relevant product and the laws that apply to you.
1. General betting requirements
You must have a valid account and provide information that is accurate, complete and current. An account may only be used by the person whose details were supplied during registration. You must keep your login details secure and must not allow another person to place bets or play games using your account. If you believe someone else has accessed your account, stop using it and follow the account security process available on the website.
You may only use the services where online gambling is lawful for you. You are responsible for checking the rules that apply in your location before opening an account or placing a bet. Access may be restricted in some locations, and certain products may not be available to every player. Raptor77 Casino may apply location, identity, age, payment or other eligibility checks before allowing access to particular services.
You must meet the applicable legal gambling age and any other eligibility requirements. Underage gambling is not permitted. Raptor77 Casino may request documents or information to verify your identity, age, address, source of funds or ownership of a payment method. Failure to complete a required check may result in restricted account activity until the review is completed.
- Maintain only one personal account unless the website expressly permits otherwise.
- Use payment methods that belong to you or that you are authorised to use.
- Do not use the services for fraud, money laundering, collusion or any unlawful purpose.
- Do not manipulate, interfere with or attempt to gain unauthorised access to the website.
- Keep your account information updated and notify the website if important details change.
- Follow any product-specific rules displayed before a bet is placed.
The website may suspend or close an account where there is a suspected breach of these rules, the Terms and Conditions or applicable law. Any review will be handled in accordance with the relevant terms and legal requirements. Account restrictions do not remove your responsibility to provide truthful information or to protect your account.
2. Placing and accepting bets
Before placing a bet, check the selection, odds or game information, stake, possible return and any conditions shown on the betting slip or game screen. A bet is generally treated as placed when you confirm it through the required process and it is accepted by the betting system. A bet that has not been accepted is not a confirmed bet, even if it appears in a pending area or is shown during a temporary connection delay.
Acceptance is subject to the availability and integrity of the relevant market or game. Raptor77 Casino may refuse, limit, suspend or cancel a bet where this is permitted by the applicable terms. This may include circumstances involving a technical fault, an obvious error, inaccurate information, a duplicate transaction, an unavailable market, suspected misuse or a breach of the rules. Where a bet is cancelled or adjusted, the outcome will be handled under the relevant product rules and applicable law.
You are responsible for reviewing a bet before confirmation. Once accepted, a bet normally cannot be changed or withdrawn unless a specific feature or product rule allows it. If a cash-out, cancellation or similar option is displayed, its availability is not guaranteed and may depend on market conditions, system operation and the relevant terms. A displayed option may be removed or recalculated before it is successfully confirmed.
Odds, stakes and returns
Odds, prices, stakes and potential returns may vary by market, game, account status, product and time. The information displayed at the point of confirmation is the information that should be checked before submitting a bet. Promotional or special terms may apply where an offer is available, and those terms must be read before participation. No return is guaranteed unless the bet is accepted and the relevant result is settled as a winning outcome under the published rules.
- Select the market, event or game you wish to use.
- Enter or choose the stake and review the displayed information.
- Check that the selection and any combination of selections are correct.
- Confirm the bet only when you understand the applicable conditions.
- Keep the confirmation or transaction reference for your records where one is provided.
If the website shows an error, interruption or unusual result while you are placing a bet, do not assume that the bet was accepted. Check your account history or betting records before trying again. Repeated attempts may create more than one accepted transaction if the first request was successful. You are responsible for checking your balance and transaction history after any interrupted or uncertain session.
3. Sports and event settlement
Sports and event bets are settled using the official result or another recognised result source specified in the relevant market rules. The settlement method can differ between sports, competitions, bet types and markets. Read the information displayed for the market before placing a bet, particularly where a result may depend on a named participant, scheduled time, venue, format or competition status.
If an event is postponed, abandoned, interrupted, rescheduled or changed, the applicable market rules determine whether bets remain active, are carried forward, are settled using an available result or are cancelled. A change to the event name, participant, venue or format may affect settlement. Where the market rules do not cover an unusual situation, the outcome will be determined consistently with the published terms and applicable law.
For markets based on a final result, the result may be settled according to the official result at the relevant time rather than a later amendment. For some markets, a result may be subject to a review, appeal or correction. The website may amend a settlement where an official result is corrected or where a settlement was made in error. The timing and treatment of such corrections depend on the relevant market rules.
Common settlement considerations
- The exact event and market selected must match the information on the accepted bet.
- A participant who does not take part may be treated differently depending on the market.
- A match or event that is interrupted may be subject to a minimum completion requirement.
- Dead heats, ties and joint results may have special settlement rules.
- Player, team or participant names may be shortened, so check the full market description.
- Statistics and live information may be delayed and should not be treated as a guarantee of settlement.
Live betting carries additional risk because information and odds can change quickly. A delay may occur between an event taking place and the information appearing on the website. Bets may be suspended while an important event is being reviewed. The display of a price or market does not guarantee that it will remain available until confirmation. You should consider the possibility of delays, price changes and suspended markets before placing a live bet.
If a result appears to conflict with the information shown on the website, the relevant market rules and recognised result source will be used to review the settlement. Display information may be delayed or contain an administrative error. A settlement may be corrected where necessary and where permitted by the applicable terms.
4. Casino games and random outcomes
Casino games are governed by the rules shown for the individual game. These rules explain the available bets, symbols, combinations, features, prizes and any conditions that affect an outcome. Read the game information before playing, as the rules can differ between games and versions. A game round is normally treated as completed when the system has received and processed the play instruction.
Where a game uses a random number generator or another randomisation process, each outcome is determined by the game system. Previous outcomes do not change the probability of a future outcome. A winning result is not guaranteed, and a sequence of wins or losses does not create an entitlement to a particular result. You should only stake money that you can afford to lose.
A technical interruption may prevent a result from being displayed immediately. Do not repeat a play until you have checked your game or transaction history, as the original play may have been recorded. If a round is interrupted, the outcome and any related balance adjustment will be handled under the game rules and the applicable terms.
Game errors and incorrect displays
If a game contains an obvious error, displays an incorrect result or processes a transaction incorrectly, the website may investigate and correct the affected record where permitted. An error may include an incorrect price, prize, balance adjustment, game feature or display caused by a technical or human issue. Corrections will be made in accordance with the published terms and applicable legal requirements.
- Review the game rules before selecting a stake.
- Check that the correct game and stake are shown before confirming play.
- Do not use automated tools, modified software or unauthorised devices.
- Do not attempt to exploit a fault, loophole or delay in the game system.
- Report unusual results or account activity through the support process available on the website.
Raptor77 Casino does not represent that every game will suit every player. Game information is provided to help you make an informed choice, but it does not predict an individual result or guarantee a particular return. Gambling outcomes are uncertain, and entertainment should remain the main reason for playing.
5. Accounts, payments and disputes
All stakes and account transactions are subject to the account rules, payment conditions and verification requirements shown on the website. A deposit must be made through an available payment method and may be subject to processing, security or eligibility checks. You should not deposit funds using a payment method that you do not own or that you are not authorised to use.
Account balances, bet records and game histories should be checked regularly. A balance may include available funds, pending transactions or amounts subject to verification. If you identify a possible error, record the relevant date, transaction, game or bet reference and the amount involved. Do not provide your password or other confidential security information when reporting an issue.
If you have a question about a bet, result, account transaction or game round, use the support channel made available on the website. Include enough information for the matter to be reviewed, while avoiding unnecessary personal or payment details. An investigation may require a review of system records, accepted bet data, game logs, event information and account verification material.
Dispute process
- Check the relevant market, game rules and Terms and Conditions.
- Review your account history and the confirmation details for the transaction.
- Submit the issue through the available support process as soon as reasonably possible.
- Provide clear information about what happened and the outcome you believe should be reviewed.
- Allow the review to be completed before submitting repeated requests about the same matter.
The review outcome will be based on the applicable rules, transaction records, game or event information and relevant legal requirements. If a rule or result is unclear, the website may explain how it was applied. These Betting Rules may be updated when products, systems or legal requirements change. The current version shown on the website applies to activity placed after it takes effect, unless the applicable terms state otherwise.
Gambling involves financial risk and is not a way to make guaranteed income. If gambling is becoming difficult to control, stop playing and use the responsible gambling tools and information available on the website. You can also seek independent support from an appropriate Australian gambling-help service. Set personal limits, take regular breaks and never chase losses by increasing your stakes.
